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Yo Josh!!!!

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  • #16
    Re: Yo Josh!!!!

    Sandy

    That's grrrrrrreeeeaaaat

    On other machinery that's had a bum belt, just replacing it has made a big difference. Sometimes if you also replace pot metal sheaves (pulleys) with good machined and balanced cast iron ones has really helped too. That is on some other machines as I don't yet own a bandsaw.

    For what this is worth to anyone, my old furnace (hot air) had a belt driven blower. It used to shake around. After replacing the motor and blower sheaves and installing a new belt and carefully aligning everything it was totally different. I've had brand new belts that had bad joints in them or ruff spots. Normally you can feel it if you run your hand over the whole belt and sometimes you see it.

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    • #17
      Re: Yo Josh!!!!

      Ok guys. I am gonna try to translate what I got from our engineers.

      They told me that they are getting very very few complaints on the bandsaw. With most manufacturers cases with a particular product drive response. Customer service has only had a handful of calls on the bandsaw and very few returns or service requests.

      Their recomendation would be to call in the problems so they are aware as well as taking your bandsaw to have it service at a service center. Probrand is going to look at the internals of the bandsaw and discuss some of your issues with one of our engineers at the International Builders Show this weekend.

      Moral of the story. If something is wrong please complain to our customer service or get service on your saws. Cases reported through the proper routes drive the need for improvements or diagnosis of problems.

      Josh

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      • #18
        Re: Yo Josh!!!!

        "If you don't have one, keep your dammed mouths shut. "

        I can't agree with you 100% on this Dan. There are plenty of people who looked at the RIDGID BS and after evaluation decided NOT to buy one. Since they were smart enough to not buy what you yourself call a "piece of crap" they should not be allowed to voice their reasoning as to why they did not buy? Sorry, can't agree with you on this one. I don't own one and all the problems voiced here as well as a number of inspections on trips to HD and closely looking over the tool and also other makes at WWing shows, Woodcraft, and those that friends own convinced me that I did not want to put my money into a RIDGID BS. Again, as you said, it is not the same caliber tool as their table saws and other tools.
        ---------------
        Light is faster than sound. That's why some people seem really bright until you hear them speak.
        ---------------
        “If I had my life to live over again, I'd be a plumber.” - Albert Einstein
        ---------
        "Its a table saw.... Do you know where your fingers are?"
        ---------
        sigpic http://www.helmetstohardhats.com/

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        • #19
          Re: Yo Josh!!!!

          I really have no idea how our bandsaw performs since I havent had any hands on time with them. They may fall short of our standards but we havent heard about it through service or returns or calls from customers. Please if you own the bandsaw and it is giving you troubles let customer service know or take them in for service or return them.

          I'd like to help out more but all I can do is ask a bunch of people in the organization and when it comes down to it the metrics arent there that support the complaints.

          ProBrand is still going to talk to some of the engineers at IBS and even open up the saw and look for the problem on site. So maybe he'll find something there.

          Josh

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          • #20
            Re: Yo Josh!!!!

            well Dan i have a ford pickup and love and i love cabbage
            Charlie

            My seek the peek fundraiser page
            http://observatory.mountwashington.o...nal&fr_id=1040


            http://www.mountwashington.org/weather/conditions.php

            new work pictures 12/09
            http://public.fotki.com/hvachawk/

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            • #21
              Re: Yo Josh!!!!

              Originally posted by HVAC HAWK View Post
              well Dan i have a ford pickup and love and i love cabbage
              But we know you're eat up Charlie, and wouldn't listen to your recommendations anyway.
              info for all: http://www.hoistman.com http://www.freeyabb.com/phpbb/index....wwtoolinfoforu --- "I like long walks, especially when they are taken by people who annoy me."

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              • #22
                Re: Yo Josh!!!!

                I think I have a few reasons why Ridgid may not be aware of the specific problems.

                1. Many people don't have a clue how a bandsaw should run so they may think vibration is normal.

                2. Many people fix the problem themselves (buy parts, etc) and don't have the time or energy to notify the manufacturer or return it to the store.

                3. People like me. I took my saw back because of the tires falling off. There is no way I was going to buy aftermarket parts to make a new tool usable. I was very specific with the Home Depot guy as to what the problem was, in fact I told him 3 times. He kept repeating to me "so the saw isn't holding together for you". I'm afraid that returns aren't having their specific problems documented so the manufacturers are aware of them.

                The problems definitely do exist and for one reason or another it's not making it back to the people who need to know about them. I'm not anti-Ridgid, I love my jointer and my cordless drills I just think that even if they had to charge more it would be worth to sell a tool that you can use right out of the box.
                "Semper Fi"
                "A man who farts in church sits in own pew"

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                • #23
                  Re: Yo Josh!!!!

                  It could be too that people feel when a manufacturer puts out a tool that performs so poorly that they don't deserve any feedback as to how bad the tool performs. After almost 3 years in the instance of the Orange Ridgid BS, someone should have a clue by now.

                  [Below lifted from various posts over the past few years]

                  http://www.ridgidforum.com/forum/sho...ighlight=Woody

                  http://www.ridgidforum.com/forum/sho...ighlight=Woody

                  http://www.ridgidforum.com/forum/showthread.php?t=3756

                  http://www.ridgidforum.com/forum/showthread.php?t=1951
                  http://www.ridgidforum.com/forum/showthread.php?t=4271


                  Gee-wiz Wally, how can they not know?

                  There are plenty of other threads, just do some searching like CS and/or QA should be doing.
                  ---------------
                  Light is faster than sound. That's why some people seem really bright until you hear them speak.
                  ---------------
                  “If I had my life to live over again, I'd be a plumber.” - Albert Einstein
                  ---------
                  "Its a table saw.... Do you know where your fingers are?"
                  ---------
                  sigpic http://www.helmetstohardhats.com/

                  Comment


                  • #24
                    Re: Yo Josh!!!!

                    All those links are about one old instance, but it don't matter to me anyway. It's Ridgids tools and sales and your forums. I'm out of this one, shouldn't care about others anyway. Have fun with it.
                    info for all: http://www.hoistman.com http://www.freeyabb.com/phpbb/index....wwtoolinfoforu --- "I like long walks, especially when they are taken by people who annoy me."

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