I've been looking at getting a set of the Lithium ion battery tools for quite a while. From reviews I've read it looks like the Ridgid tools are comparable to Dewalt, Makita, Bosch, Milwaulkee (using their NiCad now). The free lifetime warranty and battery replacement being offered by Ridgid is a strong selling point for me. Battery failure is inevitable with all battery tools and replacing them is about as expensive as buying new tools. Does anyone have any experience in getting batteries replaced under the lifetime service agreement from Ridgid? What is the procedure? From othe posts it looks like Ridgid service has problems. Can I expect to be without my tools for an extended period of time when getting batteries replaced? Thanks in advance.
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