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Not sure who you're asking to provide an answer. If it's the members here, I for one would take or send them to a Ridgid Service Center and exchange them, free of charge, for brand new ones. What the service center does with them is up to them.
I decided to change calling the bathroom the "John" and renamed it the "Jim". I feel so much better saying I went to the Jim this morning.
Home Depot (or at least the person in your Home Depot, who told you that) is wrong!
The warranty on all parts and service, including batteries and chargers, is three years from the date of purchase. You must have a receipt, of course.
The Limited Lifetime Service Agreement, which would provide you with free parts and service, including batteries and chargers, for the rest of your life requires that your tool purchase be registered within a few months of the date of purchase. That doesn't mean you would have had to "send in the card" particularly, as you could have registered it online, and then sent in the UPC from the carton and a copy of your receipt (see the LLSA registration requirements, here on the website). It is almost painless, taking as little as 20 minutes of your time!
But at this point, it sounds like you missed out....Sorry! Hopefully, if you purchase any new Ridgid tools, you'll meet the requirements for the LLSA.
(On a personal note, I am always amazed when someone doesn't do the necessary, even when it's free and would have saved them a future expense!)