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New RIDGID RD80746 3000 PSI Washer - Nicked and Scratched Frame

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  • New RIDGID RD80746 3000 PSI Washer - Nicked and Scratched Frame

    I just purchased a new, unopened RIDGID 3000PSI Pressure Washer from home Depot and put it together. I noticed that there are a few nicks and a small scratch in the frame tubing. I realize that the unit has a three year warranty, but I'm afraid that the frame (especially since it will be around chemicals) may rust.

    I called RIDGID and asked if they offer touch-up paint, but the CS Agent said that they didn't.

    What should I do? should I call and ask for the two side-frame assemblies be replaced. I should be able to replace them. If I simply return the unit for exchange, Home Depot might think that I did this while putting the unit together.

    Thanks, Brad

  • #2
    Re: New RIDGID RD80746 3000 PSI Washer - Nicked and Scratched Frame

    If it really bothers you just return it and ask for a different unit. After all, they do have a 90 day no questions asked return policy. If they give you a hard time just give them a harder time in return.

    On the other hand, what makes you think that a pristine unit won't also be harmed by the chemicals you'll be exposing the unit too?
    Last edited by BadgerDave; 11-01-2008, 03:35 PM.
    ================================================== ====
    ~~Don't worry about old age; it doesn't last that long.

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    • #3
      Re: New RIDGID RD80746 3000 PSI Washer - Nicked and Scratched Frame

      Originally posted by BadgerDave View Post
      If it really bothers you just return it and ask for a different unit. After all, they do have a 90 day no questions asked return policy. If they give you a hard time just give them a harder time in return.

      On the other hand, what makes you think that a pristine unit won't also be harmed by the chemicals you'll be exposing the unit too?
      Well, it's not so much that a new or unscratched unit won't be exposed to chemicals, but the scratches are down to the bare metal, and exposed metal is more prone to rust and corrosion.

      Brad

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