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  • Tile Saw Parts?

    Where can I find Parts/Accessories for my tile saw WTS2000L? I bought it at a scratch and dent and it is missing the water tray extension.

  • #2
    Re: Tile Saw Parts?

    My first thought would have been to go to an authorized RIDGID Service Center but I'm not sure that is the answer. I looked at the RIDGID provided list of service centers, in AZ, for the tile saw and all that came up was 4 pages of Home Depot store listings. None of the Home Depot's around here do service work but maybe that's not the case in AZ. I suppose they could order the part you're looking for.
    Teach your kids about taxes..........eat 30 percent of their ice cream.

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    • #3
      Re: Tile Saw Parts?

      Contact Ridgid Service Center, number should be located on your warranty info book of get it from the website. Ive bought several display items with damage or missing parts and got replacements free of charge. You will need to supply Service Center with part number and serial number. You also might want to speed up the process by getting the actual part number off this site
      http://ridgid.arinet.com/scripts/EmpartISAPI.dll?MF&app=RDD531〈=EN&TF=Empartweb&log inID=consumer1&loginpwd=&shopURL=https://gardnercart.arinet.com/IShoppingCart.aspx?SellerId=1012023%26Username=Con sumer1&cartUrl=https://gardnercart.arinet.com/IShopping


      I hope this will get you what you need.

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      • #4
        Re: Tile Saw Parts?

        Ridgid customer service 1-800-474-3443

        http://www.ridgid.com/Tools/WTS2000L...w/EN/index.htm

        Try this link and in the upper right click on the icon that looks like an open book. That should take you to where you can download the manual and parts list as a .PDF file. Then look in the last few pages and you'll see pictures and also part numbers.

        Note: There are 4 icons in a row. A book, shopping cart, phone and printer. You want to click the one that looks like a book.

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        • #5
          Re: Tile Saw Parts?

          The direct Customer Service number for the RIDGID tile saw is 866-974-3443. The hours of operation are M-F from 8:30-5:30 EST. Have a great day!

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          • #6
            Re: Tile Saw Parts?

            I had a Dewalt tile saw that lasted about 2 years, so I thought I'd give the ridgid 2000L a chance. It lasted about 5 jobs. I've been in the tile business for 25 years, I've always used Felker saws. They last at least 10 to 12 years. That's using it everyday. The dewalt and ridgid saw are worthless to a real tile man. I just wish Felker made other tools. I'd never buy another dewalt or ridgid tool again.

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