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  • 39 af warranty

    I bought a new rigid k39af from a seller on ebay. There is something wrong with the front handle that is too loose. I called rigid and they said it is under warranty but because I didn't buy from a dealer they would not allow me to send it to them because they say someone could remove a bushing or something that should be there and I might have to pay for the repair. How could it be under warrenty and then not under warranty. I didn't follow there logic. Any ideas appreciated. Thanks