I went to Home Depot today to buy some grass seed. While I was there I took a swing by the tools and as usual the Hilti rep was there setting up a display and looking very anxious to sell his products. I went about searching for some #2Phillips bits that would not explode from the impact of my Ridgid 12volt right angle impact and 18 volt impact drill. I saw some bits on the Hilti display, and some "impact ready" on the Dewalt display. The Hilti rep, Ray, asked if he could be of help and we started talking. I asked him If Hilti bits were impact rated as the Dewalt. He remained calm and professional as we went back and forth about the matter of quality, warranty and things of that nature. He said if a Hilti bit breaks, he or the other rep would replace it for free! Then he gave me a few bits! He said their bits are made in Germany and there is a difference between them and the DeWalt bits which are made in China. I thanked him and thought this guy went the extra step, so why not give them a try? The bits he gave me need to be used in a magnetic adapter because they are short bits with no detent for the impact tools. One pacakge is marked PH2 DRY, which I believe means for Drywall use? The other is marked PH3 TEK and has "Hilti, Germany " etched on each bit. Very refreshing to encounter someone who cares about the customer and their job.
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Hilti Experience at Home Depot