I have Ridgid 14v cordless drill that is no longer does variable speed, one dead battery and one battery that barely holds charge. With my lifetime registration I was quite sure I will have no trouble getting that serviced. Was I wrong...
I leave in Toronto, Canada. It appears that in past couple of years many service centers have run away from Ridgid. Now only centers that are around are way outside of the city. If you need to get your tool serviced you need to do hours of driving to get to closest center. I would not recommend anyone living in Toronto to buy Ridgid tools. Ridgid tools - No service. I already had my tool accepted and returned to me without any repair after a month of waiting from one of service centers that just decided not to do any more business with Ridgid.
After talking to Ridgid customer service I was given 2 options - drive to another neighboring city or mail the tool (I get privilege to pay for mailing). This stuff is heavy so it is not going to be cheap.
Ridgid tools - never again.
I leave in Toronto, Canada. It appears that in past couple of years many service centers have run away from Ridgid. Now only centers that are around are way outside of the city. If you need to get your tool serviced you need to do hours of driving to get to closest center. I would not recommend anyone living in Toronto to buy Ridgid tools. Ridgid tools - No service. I already had my tool accepted and returned to me without any repair after a month of waiting from one of service centers that just decided not to do any more business with Ridgid.
After talking to Ridgid customer service I was given 2 options - drive to another neighboring city or mail the tool (I get privilege to pay for mailing). This stuff is heavy so it is not going to be cheap.
Ridgid tools - never again.
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