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  • 18V Compact Battery W/ mini Radio, No LSA, false advertising.

    This Item on HD's website says under spec's->warranty Lifetime Service Agreement Unlike the spec's for the stand alone radio or battery. I understand that any battery not purchased as part of a "kit" is not eligible for LSA, but look again under spec's at the category tool type and it clearly states "combo kit" Even though it did sound too good to be true I believed the false info and purchased it. Not eligible for LSA upon registering. I sent this message to customer service- "On Home Depot's website this product (18V Compact Battery with Free Radio) is listed under Specifications in the tool type tab as Combo Kit and under warranty it says Lifetime Service Agreement. Upon registering I find out it's not eligible. Unless this disrepency is resolved soon I will be returning this "combo kit" for a full refund. Your timely response is appreciated."
    I got this generic reply- "Batteries included in the kits will be covered for the lifetime service once the kit is registered. Single purchased or free batteries have only a 3 yr warranty with the receipt or by serial number."
    Looks like I'll be returning this "combo kit" for a refund.. after about 89 days

  • #2
    Re: 18V Compact Battery W/ mini Radio, No LSA, false advertising.

    And your point is.......

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