I have many ridgid tools and one of the reason I purchased the tool was the lifetime guarantee. I have a planer that the feed roller motor failed. I brought it to a service center .Every time I called I was given a different answer. It has been a nightmare. I feel that I was outright lied to by ridgid on a number of occasions. I am a small shop and deal almost exclusively in reclaimed lumber, so I am virtually shut down without my planer. They have had it since Oct 11, 2012.
No announcement yet.
Bad experience with "Lifetime Guarantee"