o.k. so this is my first post, although been coming to site for a while. I purchased the 18v x2 drill .i used it every day, all day, and would say put a substanial amount of hard use on it. after 32 days of use the charger malfunctioned so i gathered up my ever precious hd reciept to go happily exchange my drill for a new one. since its covered by lifetime warranty an all. walked in to the big orange store we all know as "the home depot" greeted by the head cashier stud who after i explained the situation proceede to argue with me about how he's never heard of the warranty and thats its been over 30 days and that ill have to send it off. so i calmly pulled all downloade info about the "no questions asked" 90 day return to place of purchase with original sales reciept. he very quickly got irritated and got someone to get me a new drill. i could go on about another pleasurable hd experience , but ill post that on hd web site. the new drill worked fine except for the clutch. setting 1-19 worked properly, i presumed, but 20-23 locked up and under load, the drill smoked and smelled like burnt plastic. i figured i must have defect so off to hd i went again. I exchanged that drill for another one . clutch was the same way on this one too. I then decided to go test the clutch on all display ridgid drills like mine. they all were the same way. so my big question is "was the first drill i had not right ,or , is there a few defective drills circulating around. compared to other drill manafacturers the first ridgid i had worked properly and all the rest are defective. Would love to know the proper functioning. Or what are the torque specs at each setting like other manafact. state in hand manual. Other than that , I have had good luck w/ my drill. I have owned drills from porter-cable to makita to deWalt and unfortunately had problems w/ all of them within 6-8 mos. except for the 18v milwauk. I'm anxious to see how the RIDGID stands up to the test.
No announcement yet.
Exp. with Ridgid