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1250LZ clamp loose

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  • #16
    Late Feb I received an email from OWT. It was based on an email I sent from here on the Rigid web site (before I posted in the forum). The email said that if I provided my mailing address, they would have customer service send out a replacement clamp.

    I send the info, but based on your experience, I figured it would be the same. After a few more weeks, I pretty much forgot about it and worked around the problem.

    Last week, I pulled up the email again and send another reply telling them that I still hadn't received the replacement. I received an email back apologizing and saying that the clamp had been on back order.

    I finally received it yesterday. THEY FIXED THE PROBLEM!!. The mounting stud is straight about an inch or so until it tapers. It is noticibly more secure and the wood barely moves.