Went to HD to purchase a new cordless drill for hurricane repairs. The associate convinced me to buy a very nice RIDGID R83001, 14.4V model, as opposed to the similar DeWalt ($20 more). The final convincing was the coupon that the associate produced from a tablet that provided a free extra battery or flashlight (about $42), a good deal. The problem arose when I got home and filled out the form. The fine print on the lower backside, that required glasses to read said that the coupon had to be postmarked by 9/22/04. My purchase was made on 10/1/04. I feel the associate and department manager should have been aware of this, and not misrepresented the promotion. I feel I was taken advantage of and ripped off. This isn't a RIDGID problem, but at HD problem. Be careful, shoppers, the fine print can sour any good feelings you have about a new tool purchase.
No announcement yet.
RIDGID battery promotion