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WARRANTY Repair Turnaround time for cordless tools

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  • WARRANTY Repair Turnaround time for cordless tools

    im wondering what some of everyones expierences with sending in any 18v or 120v tools for repair turnaround time is...

    i might need to send in my 18v X2 drill at some point and wonder how long i might be without it.

    i did have to send in a 18V X2 RIDGID Battery for replacement and it took a month to get a replacement, wich i think is a bit long.
    oddly enough, it came from a Ryobi wharehouse.
    HEY! What does this button do?

  • #2
    depends on what needs to be fixed , the tirgger went out on my 18v hammer drill took a few days, now it needs a new motor and clutchthey tell me it wont be back unitl end of dec start of jan