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  • #31
    Squid, no one likes change for the sake of change itself. If you are willing to give us time to prove ourselves again to you that is all that we can ask.

    RIDGID traditionally is sold through wholesale distribution. While most aren't accustomed to dealing with a non-business customer, they usually will take walk-in traffic. If anyone runs into a problem getting support please let us know. We will do what we can to help.

    I have to be honest, we aren't looking for a lot of additional retail outlets at the launch. While that may be the most accessible way to market and allow for comparison it is the direction we have decided on.

    Your comments on Craftsman (r) are very valid.