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Ordering Ridgid parts/accessories online

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  • Ordering Ridgid parts/accessories online

    It appears that I cannot place parts orders online...Is that a short term problem or do I actually have to call the parts phone number to place an order?

    I would much rather place the order online myself. Is this no longer possible?

    Has anyone else had this problem?

    Thanks,
    Kevin

  • #2
    You have to call. It has been this way for some time. It is a real pain and it would be nice of them to tell you that so you don't waste 30 minutes of your time figureing out you can't order online.

    Eric

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    • #3
      On a good note, I've ordered a few things both online and via the phone with Ridgid and the phone experience was a good one. I think my phone orders actually shipped a little faster too. Good Luck!
      - Tim

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