This is a line of discussion that keeps poping up over and over again and I have experienced some of the same frustrations. Jake, I know HD is a big portion of Emerson's bread and butter, but is anything ever going to be done to help improve the situation? I love your tools, but many times it is so much easier to buy another brand. Though your customer service is awesome, I can't help thinking that you are losing possible sales by poor representation and marketing.
No announcement yet.
Frustration over the TS3612