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  • Backlog on LSA Registration

    There must be a lot of folks purchasing Ridgid products. I sent in my regsitration on my EB4424 the first of Jan 08. I had not heard from them so I called and was informed they are still processing registrations from Nov 07.

  • #2
    Re: Backlog on LSA Registration

    This appears to be an ongoing problem. Over the last several years the lead times have appeared to stretch. I think it's taking at least four months or more. Your call may tear your's loose from the pile, but don't be hesitant about calling them again in a month if you don't get a confirmation.

    I suggest everyone keep a copy of everything that they send (copy of receipt and original UPC from box), just in case they misplace your registration materials.

    CWS

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    • #3
      Re: Backlog on LSA Registration

      Originally posted by Robert58 View Post
      There must be a lot of folks purchasing Ridgid products. I sent in my regsitration on my EB4424 the first of Jan 08. I had not heard from them so I called and was informed they are still processing registrations from Nov 07.
      Hi Robert...bought a new TS3650 in Sept. of 2007. Just got my Lifetime Warranty confirmation yesterday- March 10, 2008. I called in Dec. and was told that they are far behind on dealing with those. I'm sure you'll get it, but probably not soon.

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