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The first thing I'd check is the mounting plate and make sure that the mounting slots are even with each other. The mounting plate on my 3612 has the ability to adjust the motor from right to left but not up and down. If the slots on the mounting plate aren't even with each other, you'll need to replace it.
I decided to change calling the bathroom the "John" and renamed it the "Jim". I feel so much better saying I went to the Jim this morning.