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Just yesterday(or maybe Saturday), there was a demo set up in the HD in Covington, LA. The reps had their "TTI" shirts on. Nothing said RIDGID except for the tools. They did not know when the full line of stationary tools would hit the floor. Only the portable Table Saw was on display.
They were there only to demo the new hand held tools...which were, in fact, quite impressive. I like 'em.
This isn't the first time this has happened. Would you believe that the 2 HDs near me never had a 3612 on display?
There's an old adage in retailing. If you don't have an item or the customer can't see it, you have a darned hard time selling it! Personally, I think this attitude towards the Ridgid line was part of the reason Emerson dumped the name and sold the rights.