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the cranks turn as smooth as any other saw. What you found is a side effect of a display model. I use mine nearly everyday and have yet to have any issues. I love mine and would recommend it to anyone. You can't beat it for the price.
Dave, Store models are like the worst to go by. Usually they are set up poorly and not adjusted. Plus passersby abuse them, kids play with them etc.
It is a good saw and like the others, mine is smooth and like they said once adjusted it stays true.
The dust collection on that style cabinet is great and the weight of the saw produces practically no vibration, and it is a pretty quiet saw with the enclosed motor.