My new microdrain arrived last week. I got a call yesterday from a friend with a service station. They have one bathroom and the toilet is not flushing right. They need to plunge after every use.This has been an ongoing problem. I go out, put some paper in and it goes down no problem. I send the toilet auger in, goes in and comes out clean. Seems ok to me. Since I have the microdrain lets give it a shot. I send it in everything looks ok, just as I am pulling it out the head turns a little and I see writing on something. What is that. I move the cable a little and I am looking at a 5 inch long pen stuck in the toilet. If not for the microdrain there would have been atleast one more trip back if not more. Thanks to Ridgid for another great tool.