Affordable flat rate books without all the pressure.
Tell Randall I said hi!
truthfully, it's pretty easy to estimate/ flat rate a sewer cleaning job.
especially when it's a repeat customer.
i already know how much time i will need 95% of the time. that's why i can sch. the work day the way i do.
it's the plumbing unknown that will screw up your sch.
I will be charging flat rates and discount for multiple lines of service
And thats great. Now, are you just replacing the toilet?? or are you R/R the toilet and snaking the line, video inspecting the line??
Hey Flat rate isnt for everyone. I prefer it, it works for me. I never have a price complaint, everyone gets the same pricing, its easy for invoicing, its easy for computer work. The less effort i have to do with paperwork and computerwork, the better for me. Some people need to stay T&M due to one man shows, or that is what all the companies in there areas are doing, others are just to afraid to get with the times. Im sure in 5-10yrs from now when just about every service company out there is flat rate, and the T&Mers are trying to do the jobs, they will get kicked off jobs. Unfortunetly this is what the trades are turning to. Its getting so bad out there, that people dont want to pay hourly....they want to know the price either over the phone of what its going to cost, or they want the total price upfront before you start, then if your to much they will send you home to find someone else. Maybe where your at T&M is the way to go, it doesnt fly in Philly. Of course you will find your local Craigslist plumber who will clear any drain for 20 bucks :D
Sure it does. If your having a slow day, and you need to make certain quotas, which some companies do, they will charge different prices. Im not saying the honest T&Mer is going to do that, but i know for a fact that there are companies out there who would go to a senior citizens house and because they didnt make their 1000 bucks for the day will charge 150 an hour instead of their regular 95 an hour. It happens everywhere.
I personally like going to a house that your fly by nighter craiglsist drain cleaner goes to, charges the customer 500 bucks for being there for 8hrs, couldnt get the drain open, i get there, jet the line from the outside cleanout, video inspect the line and charge 600 for my 1 1/2 hrs. Gotta love it. Then they will say, wow, 600 bucks, you were only here for 1 1/2 hrs. And my beautifull responce to that, YEP and i got your drain clean and running free, here is your warranty...Its ashame the other guy didnt know when to quit, but he is T&M so he just keeps stabbing away at it with a cable to run that bill up.
I know this is an old topic but I'm newer to the board so I'm gonna jump in here...I haven't researched all the threads to see if this has come up yet so for give me if I am being redundant.
Our shop uses a mixture of T&M and flat rate. For example we have a set price for cleaning a main drain up to 100', and we have a set rate for water heaters (this is based on 1' of pipe replacement at each connection - h/c, gas, vent). These rates are based on what the market dictates...we have to stay competitive...of course there are always guys out there quoting jobs at ridiculously low prices then pounding customers with extras after the work begins.
Anyway, my question is to the flat rate guys...how do you bill for unforseen circumstances. We all probably have encountered a water heater boxed in by either finished walls or gas/water supply lines in which case you have to lift the heater in and out (usually requiring an extra man) or undergo so major repiping...of course this could not have been known when you quoted the price over the phone. Would this extra labor then be charged on an hourly basis or what. Not trying to stir the pot here...just curious cause I'm new here.
I dont speak for everyone, but i do have access fees. If its going to take me awhile, i will convert to hourly, but only on jobs that will take all day, or have many drains to do. I wont task every single drain, then it would be to expensive.
For example. If i had to cut an access on the wall to go to a drum trap for a tub, there would be an access fee to cut the wall and a task to clean the tub line.