I got the CLASSIC DIY call tonight. Caller tried to repair his Delta shower-valve himself....need I say more?
I am going there tomorrow morning because he had to shut the water off and ruined the ceiling. "Pipes are leaking in the wall now!" "You can do it, we can help!" If he had called me in the first place, it would have been a cheap faucet repair, now I have to replace the entire shower-body in the wall AND charge extra for Sunday work....DOH!
DIYers really do make us extra money sometimes! Maybe this movement is not so bad, I'll take a shower-vlave replacement sale over a simple Delta rebuild sale anyday!