Re: LSA process review
Just wanted to let you know I operate one of the Authorized service centers,
One headache is Men and women bring tools in to be fixed under warranty, 1 they have no receipt! 2 they claim they were told it's lifetime! and 3 if you are not registered and have no rec'pt I have to go by the serial number on the tool. No sn# no warranty! the biggest headache for me other than no receipts or registration (LSA) number is having to purchase the batteries to be replaced, yes there is a reimbursement but some are pro-rated like a car battery. If you drop it off the roof! or ran over it, it's going to be billable!
Thanks for listening.
Tags for this Thread