Re: Tell me about Rooter Man
I use the Rooterman in our area frequently, but I always request one or two certain servicemen and if they are not available then I'll wait or try and give it to someone else (I don't do main sewers.
It's like Mark said, it all boils down to knowledge, ability, and ethics. If the tech I always ask for moved to another company or started his own business then I would move my business there.
That being said, most franchises like to FLAT RATE. Which is fine on the main sewer but don't ask them to do anything else while they're there.
Case in point, I had them go out to clear a main sewer, while they were there they put the auger through the toilet as well. Probably 30 seconds of work. Cost me $80.00 upcharge.
"Man will do many things to get himself loved, he will do all things to get himself envied." Mark Twain