Re: Is Lifetime warranty a scam?
speaking from personal experience, "the squeaky wheel get the oil." if your tools haven't been registered in 3 or 4 years, something is seriously wrong. its time to start writing letters to ridgid with copies of documentation supporting the timely registration of covered tools for the LSA. when ridgid went from the ebox (where all my family's tools reflected LSA registration) to the dashboard, my account, and the accounts of both my sons, were incorrectly reflected. some covered tools were missing and some covered tools now reflected 3 year coverage, not LSA. it took many months of persistence to get this fixed. if you ignore them, they will ignore you. and, in all the tools my family has that are LSA registered, i have never sent a upc to register any of them. keep at it. the potential savings associated with LSA registration is worth the effort.
there's a solution to every problem.....you just have to be willing to find it.