I thought it would be a good time to address some of the questions that have been raised since my May 30th post.
First of all, parts and accessories will continue to be available. RIDGID is not going to leave our loyal customers "holding the bag" without access to repair parts. However, as I've already stated, the distribution of parts will be handled by people who are considered to be "experts" in the service parts industry. Please keep in mind, an initiative as complex and far reaching as this, despite or best efforts, is bound to have a few "hiccups". We are working hard to prevent them and address them as they become known. We are dedicated to complete this change as smoothly as possible.
Secondly, regarding the table saw line. I can tell you right now there will be new models in the future. As new technology becomes available and new concepts, improvements and enhancements are developed new RIDGID models will be introduced. This holds true not only for our table saw line, but for all of our products as well. I'm not at liberty to reveal the stuff on the drawing board. That's a pretty closely guarded secret. But I can tell you that there are lots of exciting new things coming in our Woodworking Tool line that you'll be hearing more about shortly.
On a final note, you should know that it took eighty years to develop the RIDGID brand name and its stellar reputation. It is a valued Emerson asset and we fully intend to protect it and its promise to the customer. While it's true that it has become necessary for us to make changes to our business model we will in no way betray our loyal customers - past or future. Thanks!