And since Gear Junkie (Ben) had to get on you about your pricing being subjectively lower than the market average...
I'd have 1500 customers without advertising as well, maybe 4000. But that's not the point I'm driving home here.
And to make a statement about "proper equipment"...
aren't you the fellow toting the plunger to unclog sinks and toilets?
Please, I can type red too but for god's sake, give me a break before you return statements back at me.
I don't use plungers
I don't get on roofs to clear drains
I charge in the market average and higher most times
I install cleanouts, and the $100 was material costs, not labor
Instead of being 'cheaper' by going on the roof, you could take the hit and put the cleanout in for the customer for no cost if they can't afford it, and have that luxury of "INDUSTRY STANDARD" the next time it clogs
I know without a doubt that if you go and unclog a toilet, a sink with a plunger, I know you're undercharging. Have to be....to keep smiles on those customers faces and justifying a legit charge for that move.
They made special tools to make tasks possible to warrant charges that go beyond $7.99 equipment.
Now I'm being nice tonight because I know your wife is online.
I'm still having problems understanding how the sectional machines are always being sold on ebay all the time, like "new" condition almost always and finding other equipment like what I own is rare, and beat to hell and back and coming from a retired plumber, not one that's out of work or check the box for questioning why it's being sold.
I can however see rooftop access with mechanicals like AC systems....that makes sense. But in the training I've received in drain cleaning always put the attitude at "always get that machine as close to the clog as you possibly can" to deliver torque to that attachment on the end of the cable.
But for the record,
I don't clear drains with plungers, I don't undercharge for my work, I don't get on roofs when I can provide the customer with the needed cleanout access when I'm subjecting them to considerably higher charges by having to pull that toilet.
Crawl spaces do not apply when a main stack has to enter into that crawlspace, and a quick removal of the toilet *already* with cutting that stack and putting a cleanout in is the fix.
Leave the toilet installed next time, pull the panel out, carefully run that cable with the tee placed in the most favorable position to obtain access.
Everyone here so far keeps reinterating that a cleanout is the best method, why is everyone darting from the logic and doing it.
Sometimes I'm harder on my fellow plumbers than the customers, because if you ask a property owner why the plumber isn't doing his job....you then see why I mention these issues.