Re: Computer Help/Rant
My computer services are $70/hr and I go to the customer site unless it's a laptop that's easily transportable. In that case, I'll knock the price down to around $50/hr or a set fee for certain things.
Most Microsoft certified shops will have little to no knowledge of Mozilla applications. They are tested on Microsoft products, and have to show a good deal of proficiency in those products. They are definitely NOT encouraged to become familiar with anything other than IE and Office. The notion of Mozilla Thunderbird is foreign to many IT folks. The same thing with OpenOffice. While I tend to be more generalized due to my clientel, I understand where a certified shop has to be careful about their offerings. MS gets mighty peeved when they find techs using non-MS products in a certified shop. I seem to think that's related to the fact that MS is scared of Mozilla and OpenOffice.
I, personally, don't like Dell or HP all that much. I prefer my customers get custom-built machines. I'll support whatever they get, however, and will ask them to pay me the 3-yr support money they would've spent on a Dell or HP extended warranty. In our part of the world, it's better for them as Dell surely won't send a tech out here. I'm happy to build a system for someone, but it's difficult to compete on price. I tell them it's a quality thing along with purchasing power. I can't order 4 million hard drives. Dell orders bottom-of-the-barrel in a lot of things (like hard drives) and often times will have major problems with failures down the road.
I put it all back together better than before. There\'s lots of leftover parts.