First let me say this was a concerted effort between me and the "authorized service center" repair person. I bought this saw used, so I did not have the option of returning it for a refund or new saw. Therefore, it is my "baby", and I take responsibility for the mechanics on it.
* The kit includes a 13/16 slug to represent the full dado thickness possible. the nut is then screwed on and checked to some torque spec using a torque wrench. My threads didn't break, but since my saw was one of the listed recall numbers, I insisted on a new arbor. The kit also has the shaft with new front bearing pressed on, new jam nut, wavy washer, and shims for the top.
* The top WAS NOT removed.
* Side motor cover was removed for clearance.
* Arbor was tilted to 45*.
* Jam nut, pulley, key, and spacer were removed from back end of shaft.
* Two jaw bearing puller was used to push shaft out the front side. I had figured this right. The back bearing is a slip fit, the front is pressed onto the shaft, and also a press fit into the front casting.
* Area cleaned of all dust, etc.
* New shaft with a new bearing already pressed on slid into place using the existing wavy washer, as the new one supplied was undersized. Figures. (The wavy washer was placed in the bearing housing first, then the shaft with the long spacer placed in position).
* Ridgid says to use the back jam nut to pull the shaft into place. A better idea I feel was used by taking the 2 jaw puller and pushing the shaft back in that way. The forces are then being equaled out on the front casting.
* Once the shaft was pressed in, it was a simple act of replacing the back spacer, key, pulley, and jam nut. The new shaft has a slot for the key instead of a long groove running out to the end of the shaft. This is a stronger method. Then the motor cover was put back on, and it's all history.
I made a zero clearance throat plate when I first got the saw, and the new arbor seems to have moved the blade a thou or 2 to the right. Pretty close tolerances in my book. Throat plate still works fine.
You also get a nice little sticker to place above the data plate that says "Arbor Inspected".
I guess that's about it.
Interesting, I wonder what the torque amount is.
I dont want to break my saw for no reason, but I wonder how they can even come up with a torque amount? Im sure some people torque the nut more than others.
And I kinda figured it wasnt how tight the dado was on, rather the downward force put against the arbor while it was in use that would eventually cause the arbor to crack.
I missed what the torque value was supposed to be. As the repair person is supposed to perform this check first, I believe Ridgid has stated that if the shaft doesn't break, it does not need to be replaced. If that is true, that is pure crap. You gotta wonder what is going to happen to all those returned saws: "shaft didn't break when I torqued it boss, ship it."
Or even worse if they try the torque test, it passes, they dont replace the arbor because of it, and then someone gets hurt because it DOES fail.
You would think they would make sure that torque test really does indicate it wont fail. Perhaps its some insane torque amount.
Did he hold the arbor in one hand while torquing with the other? or did they have something to hold the arbor in place? I bet if he had to use something to hold the arbor in place while torquing, its a pretty high torque amount.
Youz guyz are never happy, I see now why they never post anything official here, you (and I mean collectively, not the individual who made this comment, or any of the others who posted similar comments) just are never satisfied.Quote:
I wonder if the OP for this thread jumped the gun by posting the recall. When I called Ridgid the next morning, their customer service and tech support hadn't even been given a heads up on this. They were going into meetings as I was on the phone with them. I am sure though, that the big cheeses knew all about this for some time.
I have no inside knowledge but it seems to me that the intent was to give us what we have asked for in the past and that was some heads up/early notice of important issues that affect us all such as a recall or new product announcement. Looking at it from outside, it would seem the intent was to get the safety warning out to their loyal customers and forum members when the first opportunity presented itself. They of course can not just haphazardly post about this, it has to be 'approved' and the proper language used, etc. Yes, they have legal issues to deal with but still they made an effort to let the people here know as soon as they could. AND YOU BEAT THEM UP FOR DOING SO.
I can understand commenting that it would have been nice if the CS people and HD were up to speed on this but in the grand scheme of things it will not be on the top of the list at the morning meeting at every HD across the country the day after the announcement is made here.
I will call my repairman tomorrow to see what the torque spec was. For the small cost of these replacement shafts, and the payment structure they are paying him (I saw the document) for the service call, it should be a no brainer to just go ahead and replace the shaft, especially now that they are having to buy back all these saws. I will wager that this service reimbursement was figured out before they realized that hardly anybody was going to make house calls.
I applaud the OP for this original posting announcement on the recall. But don't you think it is a little odd that someone in Marketing would post a statement form the CPSC, and not an official statement from Ridgid, One World Tech, TTI, (or whoever they call themselves) before Customer Service was fully apprised of the situation? I know I do, but I am kind of skeptical by nature anyway. Bad character trait.
I can understand HD not being brought up to speed on this within the first few days, but it seems people are still having issues with HD over this. Since they are the only seller of these saws, I would think that Ridgid Corp. would have gotten things squared away with HD Corp. by now, and that game plan would have been sent to all their stores. That's just my take on it. YMMV.
I guess the skeptical side of me doesn't expect HD to get anything right all that quickly.
Seen ex-ray tech on interstate gas gas line but don't know about arbors?