I have been shopping for a 10" Table saw and following a recent visit to Home Depot for a physical review of the Ridgid T3650 I noticed the woble of the base. I raised the matter with the sales person and was informed that it was a display model with a lot of use due to the man handling by porspective buyers (what????). After the visit to HD I emmidiatly logged into the Ridgid Web site and to my surprise U all confirmed my suspicious that there is a problem with the base. Surely it is a negative review for the tool which will affect sales and in my case I have eliminated Ridgid due to instability of the base, after all why should I buy a new tool and emmidiatly have to fix a known problem.
IT WILL BE INTERESTING TO KNOW WHAT THE DESIGN TEAM AT RIDGID IS DOING ABOUT THIS PROBLEM.IT IS OBVIOUS THAT THERE IS A DESIGN ISSUE AND AFTER ALL THE COST TO ADD TWO METAL PLATES TO THE SIDES OF THE BASE SIMILAR TO THE ONES IN THE FRONT IS MARGINAL COMPARED WITH THE POTENTIAL NEGATIVE REVIEW OF THE TOOL NAD LOSS OF SALES.
IN ADDITION A RETROFIT KIT SHOULD BE AVAILABLE TO ALL U PEOPLE THAT CURRENTLY OWN THE T3650 TO ENABLE THE PROBLEM TO BE RESOLVED ON THE FIELD AT A NOMINAL COST. SURELY SOME METAL PLATES OF THE SAME COLOR WILL LOOK MUCH NICER THAT DIY BOARDS OF MDF.
ANY COMMENTS RIDGID?
I AM A PRODUCT MANAGER AND OCCASIONALY FACE SIMILAR SITUATIONS, AND IN THE COMPETITIVE WORLD WE LIVE WITH A MULITUDE OF BRANDS COMPETING FOR THE SAME MARKET, RIDGID NEEDS TO REACT QUICKER TO THIS TYPE OF PROBLEMS.
By the way I am a proud owner of a substancial number of Ridgid professional woodworking tools and very happy with them.