Point well taken, John54;
Ridgid/Emerson I'm sure monitors posts. As soon as they are able to negotiate better customer relations through HD, they will. They are in the business to make money, not be critisized day in and day out.
After all, Ridgid has "Thee" best customer service; and stand behind their warrenty, better than anyone I have ever encountered in my 43 years of mortal life. I believe things will improve because "WE" can make it happen with our opinions.
John E. Adams<br /><a href=\"http://www.woodys-workshop.com\" target=\"_blank\">www.woodys-workshop.com</a>