Originally posted by spacebluesonoma:
and it always seems at the store i go to two lumber associates not qualified to run the saw are standing around scratching their a** while the only guy that is qualified is handling 2 or 3 customers. I grabbed the store manager once when there were three of us waiting for wood to be cut and only one guy was "qualified" and he was working the millwork desk with a line.
When HD first came out they were all about the customer service. what happened? too big and too profitable they cut staff to keep that bottom line??